SARA Plus Completes Full-Channel Deployment of Its Enhanced Order Entry Platform to DIRECTV Commercial Dealers

SARA Plus announced the completion of the first full-channel deployment of enhancements to its proprietary order-entry platform. This marks a significant milestone in improving how dealers sell and manage DIRECTV commercial products. As DSI is DIRECTV’s exclusive commercial distributor, all commercial sales in the indirect channels are now processed in the updated SARA Plus system.

The recent enhancements to the platform streamline the sales process. Moving to a browser-based interface unifies the system across mobile, tablet, and desktop environments. This results in a consistent and intuitive order entry experience, and the full suite of improvements also provide better usability, flexibility, and quality controls.

These updates build on an already robust system that has all the tools needed to operate and manage a successful business. SARA Plus supports service availability checks, inventory management, order entry, and installation scheduling in a variety of sales environments, including call centers, door-to-door, and national retail.

"Our focus with these enhancements was simple: to make it easier for dealers to do business," said SARA Plus President Chris Ollila. "From a more intuitive interface to improved performance and reliability, every update was designed to streamline the sales process and support our dealers' success."

The platform currently supports order processing for 14 partners across the video, wireless, and internet sectors. Over the next several months, SARA Plus will extend the enhanced platform to DIRECTV’s indirect residential channels, as well as additional partners including AT&T, Brightspeed, Kinetic, Optimum, and more.

Originally launched in 2013 as the Sales and Reporting Application (SARA), the platform was later rebranded to SARA Plus™. It has supported DIRECTV order entry since its launch and is now used to process millions of sales across DIRECTV and its other partners every year. SARA Plus has continued to invest in the platform, expanding its team and resources to support ongoing growth and innovation.

"We are proud to provide world-class sales enablement and support to our partners," added Doug Robison, President and CEO of DSI. "These enhancements to SARA Plus will help dealers operate more efficiently and scale their businesses with confidence. Our continued investment in the platform reflects its critical role in supporting our partners' success."

SARA Plus, a wholly owned subsidiary of DSI, is an industry-leading order entry and reporting platform for DIRECTV and AT&T, as well as many other internet providers across the country. To learn how SARA Plus can help your business streamline its sales process, call (866) 801-1329 or visit www.saraplus.com.