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Sales Enablement and Support

Deliver a flexible customer support option built for your network and powered by results.

The Tower, DSI’s owned and operated call center in Dallas, Texas with over 150 full-time agents 7 days a week, 365 days a year.


Call Center Handling Over 10,000+ Calls Per Week

Handling billing questions, order support, activation issues and more

English and Spanish Inbound & Outbound Calling

800+ escalations solved weekly with our dedicated escalation team

Multi-Channel Assistance

Live sales, marketing, and order support teams ready to assist sellers and consumers in multiple channels.

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Better Connected Customers

State-of-the-art support call distribution system to connect you to the right people to assist with your needs.